Qwest Business Partner

Telecom Network Solutions is a Qwest Business Partner and is your resource for Qwest products and solutions including Web hosting, high-speed Internet access, voice solutions and network security services. Our cooperative relationship with Qwest allows us to provide you with the latest innovations in technology and responsive customer service. We can analyze your needs, combining Qwest's industry-leading services with other communication products to create total solutions for your company.

Qwest Profile

Qwest Communications International, Inc. (NYSE: Q) is a leader in Internet-based data, voice, image and multimedia communications. It combines one of the world's fastest, most powerful networks with a leading line-up of Web hosting services, managed solutions, high-speed Internet access, private networks, wireless data and other technologies and applications that are redefining global communications around the power and potential of the Internet.

Services

Qwest continually evolves its broadband applications and services and geographical reach to meet the demands of businesses of every size, government agencies and consumers. By utilizing the industry-leading Qwest network and nationwide CyberCenterTM facilities, the company provides cutting-edge services such as complex Web hosting and managed network services.

Network

Qwest's OC-192c IP network, designed with the latest advances in network technology for speed and efficiency, spans more than 104,000 miles around the world. Being one of the largest and most robust networks in North America, it is enabling new technologies, services and solutions that benefit businesses and consumers worldwide. Designed with state-of-the-art fiber and optical equipment, the Qwest network has the capacity to send multimedia content - data, images and video - as seamlessly as voice. The foundation for Qwest's broadband applications and services, the network has enabled the company to grow from the 25th to the third largest carrier of Internet traffic.

iQ Networking

Qwest iQ Networking™ consists of a secure, managed, fully interoperable and scalable suite of global wide area networking services. A Qwest iQ Networking solution is designed to focus on your specific business and application requirements, choosing from an advanced suite of Qwest networking technologies. As a result, Qwest iQ Networking provides enterprise customers a new, future-proofed way of building or expanding their wide area networking environment.

The service includes Qwest iQ Networking ports (offering multi-protocol label switching (MPLS) and quality of service (QoS) features), integrated customer premises equipment (CPE) solutions, international connectivity, Network Management Services (NMS), Web-based management tools and more. Qwest iQ Networking delivers integrated network platform solutions in response to your unique buying preferences, existing networking equipment and legacy network environment — all driven by the your specific requirements.

Qwest iQ Networking is built upon three pillars that address your specific networking needs:

(1) Qwest iQ Networking makes technology work for you
(2) Qwest iQ Networking enables your business applications
(3) Qwest iQ Networking is delivered on your terms

Furthermore, as enterprise businesses endeavor to use the benefits of multimedia, such as voice over IP, and other bandwidth-intensive applications, the need for an intelligent network to securely support these mission-critical applications is vitally important. Qwest iQ Networking will put in place building blocks to make your applications perform the way they were designed to work. From security services and remote access, to robust hosting and diversity solutions, you can be confident that you have an applications-aware networking environment enhanced by a world-class support team offering single point-of-contact accountability.

Contact TNS for more information on all Qwest Products and Services.

Qwest Hosted VoIP

Qwest® OneFlex™ Hosted VoIPThe simplicity of your phone. The flexibility of the internet.

Qwest OneFlex Hosted VoIP integrates the power of your phone with the reach and flexibility of the Internet, all over a single, reliable network service.Choose a package and features that fit your business, put you in control of your communications and position your business for the future.

How Does Qwest OneFlex VoIP Work? It couldn’t be simpler.

• Calls are made using a OneFlex phone connected to your computer and the Internet.
• Your VoIP services are connected using separately purchased Qwest iQ Networking™ Internet Port (Dedicated Internet Access).
• Conversations are broken down into smaller units (packets) then sent across the Internet connection.
• The OneFlex network routes the calls based on the features you’ve selected.
• The received voice packets are reassembled in the appropriate order and converted to an analog signal and voice.

OneFlex Office Package

• Unlimited local and 8XX outbound calling
• Unlimited on-net calling (any OneFlex Hosted VoIP user to another OneFlex Hosted VoIP user)
• 911 dialing1
• OneFlex Personal Online Dashboard with:
   Call logs
   Contact manager
   Click-to-call
   Click for voice mail
• Voice mail with:–
   E-features
   Indicator
   One button push
• Office administrator account profile
• Distinctive ring
• Abbreviated dialing
• Caller ID with name
• Call waiting with caller ID
• Call hold
• Call block
• Call transfer
• Call forwarding
• Smart call forwarding / personal locator
• Three-way calling
• Do not disturb
• Speed dial
• Repeat dialing
• Hunt groups
• Electronic facsimile service
• Customer support 24 hours a day, seven days a week
• Service installation and activation (separate nonrecurring charge (NRC)

OneFlex Office Enhanced Package

Includes all Qwest OneFlex Office Features PLUS:

• Microsoft® Outlook® integration
• Integrated messaging

Premium Features

Premium features are available at an additional cost—be sure to ask your Qwest representative. Includes all Qwest OneFlex Office Features PLUS:

• Additional Basic seat with:–
   Unlimited on-net calling–
   OneFlex Personal Online Dashboard–
   911 dialing–
   Caller ID with name–
   Distinctive ring–
   Abbreviated dialing–
   Service installation and activation (separate NRC applies)
• Business white and yellow pages listing
• Microsoft Outlook integration
• Integrated messaging
• Personalized set up and training and on-site office administrator training2
• Site survey and personalized local area network analysis
• Business customer premises equipment customized to the location
• Off-net calls (domestic local toll and long-distance, and international)
• Directory assistance (411)

Restrictions apply.
Included in OneFlex Office and Office Enhanced packages with greater than five seats per location.

Legal Disclaimer

OneFlex Hosted VoIP is available to customers in select areas across the continental United States, with new locations being added. Minimum one-year term commitment required. Early termination charges may apply. Monthly charge and activation fee based on configuration selected. Long-distance and local toll charges are additional. International charges are additional and vary. Listed rates do not include taxes, incremental charges and surcharges. Separately purchased equipment and Internet access compatible with the service are required. Call for availability and complete details.

Qwest Total Advantage

Introducing Qwest Total Advantage™, offering the best of Qwest local and long-distance services-combined. As your single source provider, Qwest can now provide you with additional advantages to save more based on your total communications spending. With Qwest Total Advantage, your business receives a comprehensive solution for all Qwest services that rewards you as your business needs grow. From your doorstep around the world, Qwest Total Advantage can enable your business to succeed by providing you with:

• A comprehensive portfolio of local and long-distance services under one contract
• Highest value based on customer total communications spending
• Competitive easy-to-understand discount structure that scales to meet your business needs
• Industry-leading network performance and service SLAs
• Dedicated support to proactively consult and manage each stage in the customer relationship
• Customer management tools for administering your billing, network configurations and call volumes, such as Q.Control
• Global connectivity to over 250 countires around the world

Qwest Total Advantage is available for large businesses that spend a minimum of $500 a month on communications services. Qwest Total Advantage allows businesses to receive discounts on select services based on monthly revenue commitment to Qwest. Customers that purchase services under a Qwest Total Advantage agreement automatically receive a 90-day customer satisfaction guarantee.

Customers in the United States may use the Qwest Total Advantage™ agreement for a broad range of Qwest services, including Asynchronous Transfer Mode (ATM), Private Line, Frame Relay, Dedicated Hosting, Internet Port, Toll Free, Long Distance Switched and Dedicated Voice, and Audio Conferencing. Availability of these services varies by product.

Contact TNS for more information on all Qwest Products and Services.

Dedicated Hosting

Qwest® Dedicated Hosting Services require a minimum term of commitment and may not be available in all areas. Some restrictions may apply.

Whether you are a dot-com company looking to quickly build an online business or an established enterprise interested in building an Internet presence, Qwest® Dedicated Hosting Services has an answer for you. Qwest Dedicated Hosting Services provide you with a range of exceptional services and a robust environment to enable you to outsource your Internet infrastructure. Learn more about the benefits of outsourcing your Internet infrastructure.

Qwest, a single-source Internet solutions provider, offers one of the most comprehensive ranges of hosting services available in the industry. Whether you need a robust and secure environment to place your Internet infrastructure or you need monitoring and management of your servers and mission-critical applications 24/7, Qwest Dedicated Hosting Services offers you a solution. Learn more about the benefits of outsourcing your Internet infrastructure with Qwest.

Hosting Services are being positioned as part of bigger Network Services portfolio. As data centers and hosting operations grow in size and complexity, the distinct need is to keep things up to date and running as well as the need to drive costs down, boost Innovation and manage risk. Advanced sites include those that can handle e-commerce, multimedia applications, intranets, extranets and integrated systems that link Web servers to internal databases at a company's headquarters. Web site hosting has evolved from basic HTML to chat groups, audio and video streaming, and many other things that now often require multiple servers, automation of services and simple messages.

Whatever the reason may be for outsourcing, moving from bundled hosting service packages to offering its full array of hosting services in a flexible way, Qwest now provides complete, customer choice-driven solutions seamlessly integrated with its core network services. Qwest® is ready to meet virtually every customer need. Qwest Dedicated Hosting physically locates, stores and manages the customer's hardware and system software to support their Internet applications, such as corporate intranet/extranet, video streaming or e-commerce. Web servers are located in secure, state-of-the-art, Qwest CyberCenter™ facilities and are directly connected to the Qwest Macro Capacity® Fiber Network out-of-region, or the GSP IP network in Colorado, Minnesota and Washington. All connectivity provides Web users with fast, secure access to their Internet business.

When you host with Qwest, you get access to the Qwest® OC-48/OC-192c fiber network, providing exceptional performance and almost unlimited scalability. Your servers are hosted at secure, state-of-the-art Qwest Qwest CyberCenter™ facilities located throughout the continental United States and in Europe and supported 24 hours a day, seven days a week by a trained technical staff. Each CyberCenter™ facility is equipped with redundant HVAC, fire detection and suppression systems, power and LAN architecture.

Dedicated Web Hosting is available throughout the domestic U.S. Qwest CyberCenter™ facilities are located in Burbank, CA; Sacramento, CA; Sunnyvale, CA; Denver, CO; Tampa, FL; Chicago, IL; Newark, NJ; and Sterling, VA. International Dedicated Hosting is currently available in Europe and Southeast Asia on a limited and individual case basis (ICB) only. For International Dedicated Hosting opportunities, please e-mail hostinh@qwest.com. Requires a minimum one year contract. Installation charges may apply. Additional equipment may be required.

Contact TNS for more information on all Qwest Products and Services.