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A high-performance, cost-effective network is critical for companies to remain competitive in today’s business climate. The continuous improvement of business processes can strain network management resources, requiring the need to expand specialized skill sets to meet project demands. Telecom Network Solutions delivers the expertise you need to assess, design and deploy data and voice networks, and support the applications that run over them. Our team is experienced in managing and supporting networks to meet business objectives. Our professional services include WAN, IP, LAN and network optimization.

We can be utilized as a resource for a portion of your network management and services delivery, manage selected aspects of a project or, provide full-time, on-site staff. We customize solutions that best fit your business needs in partnership with strong global network providers and a wide range of equipment vendors.

• Partnerships with Global Network Infrastructure partners
• Data and Voice Application and Network Project Management
• Application Performance and Financial Audits
• Strong Customer Service Philosophy

Network Design and Implementation

Our tailored approach to network design comprises the technical issues and financial aspects of building, supporting and maintaining a sound, reliable network based on your business needs. With today’s options to run voice and data services over many different network backbones, we analyze your near-term and long-term strategic, technical and financial considerations and then qualify and document our design strategy as the best choice. Our Design and Implementation projects define:

• Call Centers
• VoIP
• eBusiness
• IP-Enabled ATM

Equipment Implementation

Choosing the right data and voice network equipment is the foundation of managing high-performance business applications and data networks. Provisioning and maintaining that equipment is critical to reliability. We help you to identify the equipment that will best meet your needs, and deliver on-going support services, as well. Committed to meeting your end-to-end telecommunication needs, we will manage and support very basic and highly complex implementations. Our services include troubleshooting through multiple tiers of support.

RFP and Contract Negotiation

A broad understanding of network services is required to strategically define, structure and review Request for Proposals. We support customers through all stages of contract negotiation; interviewing prospective vendors, analyzing their recommendations and evaluating pricing. The financial investment you make will reflect the best in technology and services offered today. When negotiating renewal contracts we will help you to obtain maximum discounts, leveraging our experience and regular exposure to numerous continuing business agreements.

SLA Development

End-User satisfaction is most often the primary objective when a business defines Service Level Agreements. However, once these performance guidelines are identified, meeting them can be a challenge. This is because vendors commonly define the SLAs in terms of up-time and availability, or packet-loss. Telecom Network Solutions can close the gap between user and vendor goals by defining deliverable and measurable Business SLAs, mapping them to hardware and network components. This permits the monitoring of SLA compliance at both the business and network levels.