Managed Network Services

Network Management

Telecom Network Solutions offers a suite of subscription-based remote WAN, LAN, VLAN, VPN and optical network management services responding to the growing demand for flexible out-tasked management of network infrastructures. Delivered from Telecom Network Solutions's Enterprise Operations Center (EOC), Telecom Network Solutions 5000 Network Management services provide 24/7 proactive monitoring, end-to-end management of network problems and detailed performance reporting. The NUVO webCENTER™, our real-time customer interface and management dashboard, provides a centralized view into the health, performance and security of enterprise IT infrastructures.

Security Management

Telecom Network Solutions Security Management services respond to the growing demand for flexible risk management and security policy enforcement. Delivered from Telecom Network Solutions Security Operations Center (SOC), Telecom Network Solutions 6000 Security Management services are available in a range of subscription-based offerings from firewall device management to intrusion detection services and comprehensive Telecom Network Solutions Security Information Management (SIM) services, that give enterprises a holistic view of their security posture in a centralized management dashboard, including detailed evaluation and detection of security threats across a disparate network infrastructure.

Server Management

Telecom Network Solutions Telecom Network Solutions 7000 Server Management services are designed to maximize the availability of servers and the business-critical applications that sit on them. Delivered from our Enterprise Operations Center (EOC), Telecom Network Solutions 7000 services provide flexibility of choice from a suite of remote, subscription-based server monitoring and management services that provide large and midsize enterprise customers with 24x7 visibility into the heartbeat and health of their server hardware, operating systems (OS) and applications, while allowing them to retain control of their systems infrastructure.

VoIP Telephony Management

The Telecom Network Solutions 8100-IPT service provides proactive, 24x7 remote management and support services for enterprises deploying converged technologies to transport voice, video and data. Telecom Network Solutions significantly increases IT’s visibility into the performance and availability of the Cisco CallManager-centric IP Telephony environment through in-depth monitoring of Cisco CallManager and Unity applications, processes, signaling, and connection services. If a potential or actual problem is detected with any component, application or service, the alerts are correlated to isolate the fault and notify the appropriate IT staff / service provider to take actions.

Secure Web Center

webCENTER™ - IT OPERATIONS DASHBOARD AND DECISION ASSIST Customers can access their performance information through a real-time, secure web-portal, the webCenter™. Essentially, it is an IT operations dashboard that provides each customer with customizable views into the performance of each infrastructure domain under management by the EOC.